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| Live On Line talks to Alan Anderson, CEO of Quintus. In today's world, customers expect your company to offer them a variety of ways in which to transact business. What's more, customers expect to receive first-rate service, regardless of whether they contact you via e-mail, telephone, or the Web. That's why Quintus created the eContact Suite. The Quintus eContact Suite is a set of integrated software products that allow businesses to operate as "contact centers," able to work across a variety of communications media with equal ease and effectiveness. |
